At Pune Tech Care, we strive to provide high-quality appliance repair services. This Refund and Returns Policy outlines the terms under which refunds or service corrections may be provided.
1. Service Refunds
- Refunds are applicable only if the service was not performed as agreed or if there was a mistake on our part.
- Requests for a refund must be made within 7 days of service completion.
- Refunds will be processed via the original mode of payment.
2. Service Rework / Corrections
- If an appliance repair issue persists after service, we offer free rework or correction within the warranty period provided for that service.
- Customers must contact us immediately to report any issues.
3. Conditions for Refunds / Returns
- Refunds or rework requests must be supported by proof of service (invoice, service report, or technician notes).
- No refund or rework will be processed if the appliance issue arises due to misuse, negligence, or external damage after service.
4. Appointment Cancellations
- Service cancellations must be communicated at least 24 hours in advance.
- Advance payments for canceled appointments may be refunded as per agreement or retained as a service booking fee.
5. Contact for Refunds / Returns
For any refund or service correction requests, please reach out to us:
📞 Phone / WhatsApp: 8080655839
📧 Email: mohdsalam808065@gmail.com